22 Oct Getting Started – Must Haves
The HOST connects homeowners, travelers, and hospitality service providers to create a vacation experience that benefits everyone. To be managed by the HOST, a property owner will need backup linens, backup towels, keyless entry, a backup lockbox, and a cleaner’s closet before the onboarding process begins.
The HOST recommends specific products for each “must have”. The link to the products can be found on the website by clicking “Products” on the menu, or at this link.
1.Backup Linens- A Different Color for Each Size and Protective Covers
The property owner will need two times the number of linens as a backup. If there isn’t a washer or dryer present, then you will need three times the number of linens as a backup. For example, if the property has three beds (with a washer and dryer), six backup linens are needed. These essentials enable easy and efficient turnovers.
You will need protective covers for each pillow and mattress (one per pillow and one per mattress).
2. Backup Towels
The property owner will need two times the number of towels per person that the home can accommodate. If a washer or dryer is not present, then you will need three times the number of towels per person that the home can accommodate.
We recommend you have the following: toilet paper, paper towels, body essentials (shampoo, conditioner, body wash), dishwashing soap (like Dawn) dishwasher pods, laundry pods, vacuum, hand soap refills, coffee, sugar, creamer, trash bags (large bags for the kitchen and small bags for the bathroom wastebaskets), and any special cleaning supplies. If you have a specific kind of wood that needs a specific oil, you will have to supply that.
You have the option of one of the following:
1. You will stock all of these items for every guest and place and lock it in the cleaner’s closet.
2. You can opt-in for The HOST to supply the supplies (an additional cost) and we will put it in small packages for each guest.
4. Keyless entry
Keyless entry systems allow you to unlock and lock the doors to your property without using a key. Keyless entry prevents lockouts and the losing of keys while the guest is at the property. The HOST can add the last 4 digits of the guest’s phone number and delete the code after their stay if the property owner opt into the guest concierge service.
5. Backup Lockbox
The backup lockbox is used to store the keyless entry keys inside in case the batteries die. This will avoid any locksmith costs.
6. Cleaner’s Closet
The cleaner’s closet is where the backup towels and linens will go. This closet will keep all the products organized and in one place for the cleaner.
7. Cleaner’s Closet Magnetic Lockbox
The key to the cleaner’s closet will be placed inside the magnetic lockbox, which will be placed on top of the hot water heater. The backup lockbox needs to be located outside the home so the backup keys can go inside the box.